Train Your Team Systematically, NOT Sporadically

Train Your Team Systematically, NOT Sporadically

by | Mar 28, 2024

Hey there, fellow chiropractic superheroes! Dr. John Lee here, ready to dive into a topic that’s vital to the success of our practices: training our chiropractic assistants (CAs) systematically. As passionate business owners, we understand the importance of a well-prepared team that can support us in delivering exceptional care to our patients. But let’s be real for a moment – finding the time and knowing where to start can be challenging. You’re not alone in this struggle, but fear not, my friend! Today, I’m here to share some insights that will help you create a training program that sets your CAs up for success. So, let’s jump right in!

  1. The Power of a 90-Day Training Checklist: Building a Strong Foundation
    When it comes to training new hires, having a clear roadmap is essential. Enter the 90-Day Training Checklist. This nifty tool allows you to prioritize the most important duties and work towards completing them within the first 90 days. The goal here is proficiency, not immediate expertise. Mastery takes time and experience. So don’t fret if your team isn’t performing miraculous feats right off the bat. Remember, it’s a journey towards greatness.
  2. Dedicated Training Time: Making Room for Growth
    Now, I know what you’re thinking – “Dr. Lee, I barely have enough hours in a day!” Trust me, I feel you. However, carving out dedicated training time is a non-negotiable. Especially when your team is new and needs a solid foundation, aim for at least four hours per week to focus on training. As your team gains experience and confidence, you can gradually reduce this to one hour per week. This consistent investment in training will pay off tenfold!
  3. Systemize, Systemize, Systemize: Cover All the Bases
    In our beloved chiropractic businesses, there are countless systems and processes that our CAs must be well-versed in. From handling new patient inquiries to nailing the day one and day two new patient evaluation process, asking for referrals, gathering online reviews, and teaching patients therapeutic stretches – the list goes on. It’s essential to create a detailed list of these regular duties and systematically work through each one. Some duties may require periodic repetition to reinforce their value. By following this methodical approach, you can ensure that all the bases are covered, my friend.
  4. Unleash the Superpowers of Your “A” Team: Nurturing Growth and Improvement
    As you train your team, be on the lookout for areas where they may need extra support. No one is perfect, remember? It’s our responsibility as leaders to nurture their growth and improvement. So, set aside additional time and resources to focus on these areas of weakness. By lifting up your team members and helping them develop, you’re leveling up your entire practice. Together, you are unstoppable!

Training your team systematically is the path to building a remarkable chiropractic business. Don’t let the chaos of everyday life detract you from this crucial investment. Utilize the power of a 90-Day training checklist, dedicate time each week for focused training, systemize your important duties, and nurture growth in areas of weakness. Embrace the journey towards excellence, and watch as your “A” team empowers your practice to climb greater heights.

Dr. John Lee

Now, my friend, I know how overwhelming it can feel when you don’t know where to start or what resources are available. But worry not – our training program has got you covered! In our online academy, we have an entire module dedicated to CA training. We’ve designed it to provide comprehensive support and guidance, addressing your specific needs. Remember, just like you, I once faced the daunting task of figuring it all out, and asking for help transformed my career. So, reach out to us, and let’s embark on this journey together.

And don’t forget to join me on this week’s podcast episode, where we dive into the nitty-gritty of transforming your team with ease!

Click the link below to listen to the episode now. 

The Alpha Omega Biz Dev Podcast #08: Train Your Team Systematically Not Sporadically.

To schedule your free consultation, reach out to us today. Let’s unlock your true potential and build the extraordinary team you deserve.

Schedule your free consultation HERE

With unwavering support,
Dr. John Lee